Managed IT Services & Support
Stop worrying about sending someone onsite,
We’ve got you covered!
Our onsite IT solutions provide expert field technicians dispatched with just one phone call.
Smart-Hands
White-Label Onsite Support
Small and Large Scale Office Rollout and Deployment Assistance
Network & Connectivity
Cloud Services and Enterprise Application Support
We Create Fully Connected Systems So You Can Focus On Your Business
Comprehensive care of your cloud or on-premises infrastructure and applications. Contact us today to see how we can help you and your business.
White-Label Onsite Support
Our team of expert field technicians are standing by to represent your brand. We provide L1, L2, L3 support (including on-site tech support) to the end-customer on your behalf.
Resolution or escalation of reported incidents
On-site and off-site technical support and troubleshooting
Placement device management
CSAT management
Branded guiding and training materials for users
Regular reporting
Small and Large Scale Office Rollout and Deployment Assistance
We have the perfect staff of engineers and project managers to help with your office rollout projects
Training our technicians for unique systems or tasks, prior to a projects
Meet schedules and deadlines
Take inventory of equipment, take digital photos, and record serial numbers
Assist with unboxing of equipment or shipment of equipment
Network & Connectivity
Network router and switch configuration
Wireless and Wired Network Troubleshooting
Install ladder racking, pre-wire patch panels and equipment
Assemble, install, and maintain cabling
Verify cable integrity on installed media
Extend patch cables from the patch panel to the equipment
Test carrier circuits
Install, replace, or remove equipment (router, switch card, disk drive, memory, etc.)
Cloud Services and Enterprise Application Support
Cloud and On-premise Operating system and server support
Automated maintenance
Setting up and Maintaining Backups
Remote server restarts
Enterprise Application Support
DevOps, API, Scripting and Integration App Support
We're Here To Help!
sales@infraforceit.com
Call Us
714-988-3538